Service Agreements (SLA’s) and 24hr Emergency Support

Minimise risk and take preventative action with our tailored service agreements, designed to provide the ultimate protection and support for critical power applications.

keep your business ticking

Electrical healthcare packages tailored to provide the ultimate protection for your assets

Regular, on-going maintenance of electrical assets is essential to ensure optimal performance, continued reliability and maximum safety levels are achieved throughout their lifecycle. R&B Switchgear Group’s bespoke service agreements keep businesses protected, by setting out a defined maintenance program with agreed responsibilities to complement your in-house expertise, providing additional support and capabilities to keep your assets in their best health.


Complement your in-house capabilities with a tiered agreement

Our vision is to engineer solutions which keep your business turning; wherever, whenever, however. Which defines the exact purpose of our service agreements.

Tailored specifically to suit your required support level, our service contracts aim to offer peace of mind for LV and MV asset managers, with agreed processes and procedures, transparent cost-efficient pricing and access to advanced technical support whenever you need it.


Guaranteed response time and expert advice when you need it most

For critical power applications that depend on interrupted power supply, we understand how important it is to react fast in the event of a power outage or emergency.

Our aim is to provide the maximum level of protection during instances of switchgear failure, power outages, fires, floods, or any other events which lead to the requirement for emergency power supply. Which is why we offer an emergency call-out service as an additional add-on to our standard service agreements, for those customers looking for that extra bit of protection. 


Specialist electro-mechanical engineers at your service 24 hours a day, 365 days a year


Nationwide support service for critical power applications across the UK


4 hour emergency response time available in most locations


Tiered support agreement


Service and maintenance support


Asset condition assessments and obsolescence management


Spare parts and consumables


Emergency call-out service with agreed response times


Training and support


Talk to an expert

Our friendly team are on hand to discuss your requirements and provide more information on our services and solutions. Get in touch today to explore what options are available to you.


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